Help when and where you need it – 24/7 across Australia
Car trouble can strike at any time. Whether it’s a flat battery, a breakdown in your driveway, or you’ve simply run out of fuel, our Roadside Assistance is here to get you moving. We provide reliable, fast, and friendly roadside support for eligible vehicles, with coverage available nationwide every day of the year.
Qualifying customers receive two complimentary call-outs* over a 12-month period for added peace of mind.
*Terms and Conditions – other charges, fees and limitations apply.
What’s Included in Ultra Tune Roadside Assistance?
Our Roadside Assistance and vehicle breakdown service covers a wide range of unexpected issues that can leave you stranded. If we can’t get your car moving on the spot, we’ll organise towing to your nearest Ultra Tune Service Centre or authorised repairer.
Included support:
- Flat battery jump call out starts using surge-protected cables
- Emergency fuel delivery call out up to $15 worth
- Tyre change call out & assistance using your own spare tyre and tools
- Towing for breakdowns to an Ultra Tune location (within service limits)
If your car cannot be repaired at the roadside, we’ll safely transport it to a service centre for further inspection.
Read our terms and conditions for more information about what’s covered by our complimentary emergency roadside & vehicle breakdown assistance.
Got a flat battery? Have a flat tyre? Ran out of petrol? No matter what leaves you stranded our Roadside Assistance team will be there to help*.
CALL US ON 1800 069 459
Qualifying vehicles* that have a routine menu service of any value or any repair work from $150 or more at any Ultra Tune Service Centre, may receive a 12-month Tow Assist roadside assistance policy at no cost*. Please refer to our Terms and Conditions for the full vehicle qualifying criteria and other conditions.
We will provide you with assistance for a flat battery, fitting a spare tyre, and emergency fuel*. Where we are not able to provide on-site assistance, we can arrange for your vehicle to be towed back to your local Ultra Tune Service Centre*.
Our roadside assistance service is available 24 hours a day, 365 days a year so we’ll always be there to help when you need us. You can count on us!
* Terms and Conditions, other charges, fees and limitations apply. Please click here for our full Terms and Conditions.
Please be aware Ultra Roadside Assistance is NOT an emergency service.
If you are in an emergency situation, call “000”.
If we become aware or suspect that you or any other person is in a situation that required emergency assistance
(eg. fire, leaking fuel), we may contact the police or other emergency services without notice.
What if my vehicle does not qualify?
No worries! Our roadside assistance team can still assist you over the phone, and if requested arrange for a third-party service provider to attend at your location. Charges and service limitations will apply for any on-site service(s).
Please click here for more information or you can call our 24/7 roadside assistance breakdown hotline on 1800 069 459 and our friendly team will discuss any available options with you.
What’s NOT INCLUDED in our FREE Roadside Assistance service
- Any servicing or vehicle repairs
- The cost of ferry/barge crossings and road toll charges
- The cost of towing/vehicle recovery where tow/vehicle recovery is not the result of a vehicle breakdown situation as described in this document
- Any vehicle lock-out or lost key situation
- Any vehicle storage charges incurred when you are using our services
- Labour or parts provided at any service centre to which the vehicle is taken
- Towing or recovery service following any incident normally covered by a policy of motor insurance
- A callout to attend or tow the vehicle from a workshop where the vehicle is immobile and undergoing or awaiting repairs of any type.
